Website Privacy Policy

PRIVACY POLICY
Last Updated: 2025

Navigating Concussions Inc. ("Company," "we," "us," or "our") values your privacy. This Privacy Policy outlines the types of information we gather about you while using the Website and the ways in which we collect, use, process, and distribute your information, including Personal Data (as defined below) used to access this Website. We will not use or share your information with anyone except as described in this Privacy Policy. The use of information collected through our Website shall be limited to the purposes under this Privacy Policy and our Terms of Use or any other agreements if you are a client or customer.
Because the internet is an evolving medium, we reserve the right to change this Privacy Policy at any time without notice. If material changes are made, we will notify you by email or via a prominent notice on the Website and update the "Last Updated" date. By continuing to use the Website, you accept the Privacy Policy as modified.

1. Information We Collect
When you access the Website, we may learn certain information about you during your visit. This includes information you voluntarily provide through forms, contact submissions, and purchases, as well as information collected automatically through cookies and analytics tools.
The information you provide may include your name, email address, billing address, phone number, and payment details. This information is used to deliver the requested services and to respond to your inquiries. We may also use this information to send newsletters, promotional offers, or updates if you have opted in.
Automatically collected information may include your IP address, browser type, operating system, referring URLs, device type, and browsing patterns. We use this information to better understand how users interact with our Website, improve performance, and support advertising and analytics efforts.

2. Use of Cookies and Pixels
Our Website uses cookies to enhance user experience and gather information on how the site is used. Cookies are small files stored on your browser or device that help track your activity. These may include first-party cookies and third-party tracking technologies such as pixels or analytics tools like Google Analytics.
Cookies may be used to:
Track session data and preferences
Identify repeat visitors
Support targeted advertising via platforms such as Facebook and Google
You can control or disable cookies through your browser settings, although doing so may affect your ability to use some features of the Website.

3. Do Not Track (DNT) Disclosure
Some web browsers may transmit "Do Not Track" signals to websites. Our Website does not currently respond to Do Not Track signals from web browsers because there is not yet a universally accepted standard for how to respond to such signals. We will continue to monitor industry and regulatory developments in this area.

4. Children’s Privacy
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13.
If you are under 13, do not use or provide any information on this Website or on or through any of its features, register on the Website, make purchases, or provide personal data to us. If we learn we have collected or received personal data from a child under 13 without parental consent, we will delete that information. If you believe we might have any data from or about a child under 13, please contact us.

5. Email Information and Policies
If you correspond with us via email or submit your email address via forms, we may retain the content of your messages and our responses, as well as your email address. We do not sell, rent, or lease our subscriber lists to third parties and we maintain strict controls over how email data is managed.
All of our emails comply with the CAN-SPAM Act and include an unsubscribe option. You may remove yourself from our mailing list at any time by clicking the “unsubscribe” link at the bottom of any communication.

6. Disclosure of Your Information
We do not sell or transfer your information, except in the following limited circumstances:
To service providers and vendors to fulfill your purchases or manage marketing communications
To enforce our agreements or protect our legal rights
In the event of a business transfer such as a merger, acquisition, or sale
To comply with legal obligations or regulatory processes

7. Data Security and Protection
We use industry-standard security measures, including Secure Socket Layer (SSL) encryption, firewalls, and secure servers to protect your personal data. However, we cannot guarantee the security of any data transmitted online. Submitting personal information is done at your own risk.
Please avoid sending sensitive information via email, as it is not always secure. If a breach of data security occurs, we will notify affected users promptly.

8. HIPAA and Health Information Disclaimer
Navigating Concussions Inc. does not provide clinical, medical, or mental health treatment services. As such, we are not considered a “covered entity” or “business associate” as defined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Therefore, the privacy and confidentiality protections applicable under HIPAA do not apply to the information you share with us.
While we treat all client communications and personal information with the utmost respect and care, our services do not create a doctor-patient or therapist-client relationship and are not subject to HIPAA requirements. If you require medical or psychological treatment, please contact a licensed provider. Do not submit protected health information (PHI) through our Website or communication channels.

9. Third-Party Use of Cookies
Some features and advertisements on the Website may be served by third parties. These third-party advertisers, ad networks, or analytics providers may collect data through cookies or other tracking technologies. We do not control these third-party tracking technologies or how they may use your data. For questions about these technologies, you should contact the responsible third party directly.

10. How and Why We Collect Information
We collect information to support your participation in the activities you select. When you register for a resource, sign up for a webinar, or purchase services, we use your information to deliver content, respond to inquiries, and provide updates about products and services.
If you are outside the European Union and opt to access free or paid services, we may automatically subscribe you to our email newsletter. You may unsubscribe at any time. If you are within the EU, we will obtain your explicit consent before subscribing you.

11. Visitors’ GDPR Rights
If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including:
The right to access and correct your data
The right to erase your data or restrict its processing
The right to data portability and objection
The right to withdraw consent at any time
The right to file a complaint with a supervisory authority
We retain your personal information for as long as necessary to fulfill the purposes described in this policy or until you request deletion.

12. “Do Not Sell or Share My Personal Information” Link
Navigating Concussions Inc. does not sell personal information to third parties for monetary compensation. However, in accordance with California law, we provide a “Do Not Sell or Share My Personal Information” link at the footer of our Website to allow California residents to opt out of any future potential sale or sharing of their personal data for targeted advertising or other covered purposes.

14. California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) Rights
Under the CCPA and CPRA, California residents have the following rights:
Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the business or commercial purpose for collecting, selling, or sharing it, and the categories of third parties with whom we disclose it.
Right to Delete: You have the right to request that we delete personal information that we have collected from you, subject to certain exceptions.
Right to Correct: You have the right to request correction of inaccurate personal information that we maintain about you.
Right to Opt-Out of Sale or Sharing: If we sell or share personal information, you have the right to opt out of the sale or sharing of your personal information at any time. We honor opt-out signals sent via browser controls where technically feasible.
Right to Limit Use of Sensitive Personal Information: You have the right to direct us to limit the use and disclosure of your sensitive personal information to those uses which are necessary to perform the services or provide the goods reasonably expected.
Right Against Retaliation: You have the right not to receive discriminatory treatment for exercising your CCPA/CPRA privacy rights.
To exercise any of these rights, California residents may submit a request by emailing us at [email protected] or by clicking the “Do Not Sell or Share My Personal Information” link located in the footer of our website. We will verify your request by matching information you provide with the information we have on file.
We may deny a request if we are unable to verify your identity or locate your information in our systems.
We do not knowingly collect or process sensitive personal information as defined by the CPRA, nor do we use such information to infer characteristics about you.

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